TEMPORARY CLOSURE | COVID-19 PANDEMIC
Dear Valued Patients,
After careful consideration involving discussions with colleagues and Dental and Medical Specialists, Toowoomba Dental has decided to be proactive in our response to COVID-19 pandemic and will cease to see and treat patients as of today, Monday 23rd March 2020. This difficult decision was made in an effort to reduce the risk of the potential asymptomatic transmission of COVID-19 to our patients, our staff, families and the wider community. We felt that we needed to move more urgently than our professional bodies advice to protect our local community.
As clinicians we must learn from overseas experience and those who were in a similar position to us right now when they had a small number of confirmed cases of COVID-19. We have decided not to be emotive or over-react, but rather be proactive by ceasing patient contact.
Toowoomba Dental will still have staff present to answer phone calls in case of a dental emergency. Our Dental Surgeons will be on call during this time.
In the meantime, we are rescheduling all routine examinations and non-urgent treatment with patients booked up to and including Thursday 2nd April 2020.
We will be reviewing the COVID-19 pandemic next Wednesday 1st April 2020 and will communicate with you further that day regarding Toowoomba Dental’s operational status.
We apologise for any inconvenience, however, our patient, staff and family safety is of our utmost concern in this highly volatile and uncertain time in the world.
Everyone stay safe and we will be in contact with you shortly for any further updates.